Property management firm GuestReady focuses on overseeing short-term rental properties, especially those listed on websites like Airbnb.
When examining the company’s services, real estate investors must carefully balance the risks and potential rewards.
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What is Guestready?
GuestReady was rolled out in 2016 and is present in Europe, the Middle East, and Southeast Asia.
The business assists hosts who want to oversee their properties on rental e-commerce sites.
Is Guestready legit?
A lot of customers have expressed dissatisfaction with GuestReady, raising questions about its authenticity.
Guestready service offerings
Property owners can choose from various services offered by GuestReady, such as:
- Managing check-ins, correspondence with visitors, and general upkeep of the property.
- Renting linens and providing cleaning.
- Coordinating the maintenance of real estate listings on various platforms to maximize visibility and reservations.
- Increasing rental income through competitive pricing techniques.
Thanks to purchases of other property management companies like BnbLord and Oporto City Flats, the company has grown quickly and is now handling over 4,000 properties.
With the goal of streamlining processes and enhancing visitor experiences, GuestReady markets itself as a technologically advanced property management system.
To give homeowners flexibility in using their houses outside of rental times, they also provide mid-term rental oversight services.
Guest Ready Login
Go to GuestReady Sign In to access the GuestReady login page.
Type in the email address and password you registered.
By linking your email address to your GuestReady account, you may manage all of your past and future reservations.
Along with providing you with clear directions and speedy online check-in, the account also provides you with comprehensive details about the place that you have reserved. Upon creating an account, new users may get a 5% discount code.
You can also enter the booking number and PIN code from the confirmation email to access your reservation and check in without registering.
Guest Ready Contact
You can reach GuestReady customer care by calling +44 203 868 3401.
You can email them at contact@guestready.com with general inquiries.
Customers use this email address a lot to address questions or concerns.
It should be noted that Wednesdays typically have lengthier phone wait times vs Tuesdays and Fridays.
Guestready Complaints
Customer reviews show a range of experiences. While many express unhappiness with customer service, response time, and difficulties relating to property conditions, some guests love the facilities’ settings and cleanliness.
Ratings on websites such as Trustpilot show notable grievances from customers regarding the quality of communication and services provided.
Unresponsive client service, with allegations of delays in returning calls and emails, inaccurate property advertisements that don’t match the actual home, and subpar property management are among the common grievances leveled against GuestReady.
Evaluations usually bring up concerns including inadequate amenities, unclean conditions, and maintenance issues.
Numerous clients have voiced their displeasure; some have even called the service fraud and advised others to stay away from it. These issues are frequently raised on various review sites.
Pros and Cons of Guest Ready
Guestready Advantages
- Providing hosts with full management services
- A strong emphasis is placed on ensuring that guests and housekeeping are satisfied
- Capability to use tech to execute tasks more effectively
Guestready Disadvantages
- Several grievances about the promptness of customer support
- There are conflicting reviews regarding the state of properties under GuestReady’s management
- Claims of unstated costs or inadequate management of situations involving misplaced goods
Guestready Performance
GuestReady ran a successful crowdfunding campaign on Seedrs in November 2023, raising about 2.1 million euros from nearly 600 investors. They generated 2.4 million euros during a prior campaign that ended in late 2020.
Investor enthusiasm in the business strategy and development potential is evident from the campaigns’ oversubscription.
Strong financial indicators have been demonstrated by the business, and its occupancy rates have improved. Increases in managed properties and successful operational tactics are consistent with their income growth.
Guestready also rolled out RentalReady property management system to help increase operational efficiency. It is also made available to other property managers as a software as a service or SaaS solution.
Bottom Line
Although investing in GuestReady may seem enticing, prospective investors should carefully weigh the dangers that come with the short-term rental market as well as the difficulties the company has providing customer service.
Those considering to boost rental income may also benefit from looking into alternatives.
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