+44 7393 450837


Follow on

Transact wrap service platform: A review

As technology continues to advance, more and more investors are turning to online financial services platforms to manage their portfolios.

With the convenience and accessibility of these platforms, it’s no wonder they’re becoming increasingly popular.

Transact is one such platform. Transact enables you to hold all of your investments in a single, accessible online platform within a selection of tax-efficient wrappers, giving you and your financial advisors a smarter, more effective method to manage your financial portfolio.

The idea behind it is simple: Transact aims to simplify how you manage your portfolio, assess your financial situation, and make financial plans when all of your investments are kept in one location.

Instead of spending the time saved on the administration involved in portfolio management, you and your financial advisor may concentrate on attaining your financial goals.

In this article, we will take a look at the Transact wrap service platform and highlight its strengths and weaknesses to help you decide if this service is right for you.

If you want to invest as an expat or high-net-worth individual, which is what I specialize in, you can email me (advice@adamfayed.com) or use WhatsApp (+44-7393-450-837).

What are wrap services and wrap accounts?

First, we need to discuss what the Transact wrap service platform is. Wrap services are akin to online brokerage services, but they have key differences.

If you are a high net worth individual or simply anyone with a lot of financial assets, you may feel unprepared to handle your investment portfolio on your own when your net worth rises and your financial requirements get more intricate.

Even if you aren’t yet ready for comprehensive wealth management services, there is a simple option to gain expert oversight of your finances called a “wrap account.

Using a wrap account, you may manage all of your investments in one place. They function similarly to master trusts but as a custodial service for investments made in the name of a specific individual.

These money may be invested directly or through a management company. The administration’s fees are “wrapped” around an investment portfolio, which is where the name “wrap” comes from.

Financial advisors’ interests can be more aligned with yours thanks to the fee structure of a wrap account, which has grown in popularity over the past several years.

Money managers and financial advisors can invest and manage a portfolio of assets or funds under the umbrella of a wrap account. For an annual charge based on a percentage of your assets, they will provide investment advice, portfolio management, and brokerage services.

Due to the lack of incentive for financial advisors to trade regularly for the goal of collecting commissions, many investors choose an annual account fee over commissions. Since the advisor’s annual fee scales with the size of your portfolio, both of you have an incentive to see it grow.

The average annual charge on a savings or investment account is 1%. The charges are typically tiered, with the smaller the account, the higher the percentage.

What are the benefits and drawbacks of a wrap account?

Investors can diversify their portfolios with the help of a wrap account by purchasing equities, fixed income or debt securities, and exchange-traded funds (ETFs).

The benefit is that there are no transaction costs like commissions, markups or markdowns associated with wrap account activity.

After opening a wrap account, the only requirement is to keep a minimum balance of $25,000, but this varies based on the type of wrap account opened. The Company offers wrap and managed account programs with higher entry requirements.

If your wrap account is based on mutual funds, you should be aware that these investments typically include other fees.

Other advantages of a wrap account are as straightforward. Typically, professional, continuous, and individualized investment management is available for these accounts.

Together, you and your portfolio manager will determine your investment aims, level of comfort with risk, and expected time horizon.

Transact Wrap is a platform that allows investors and financial advisors to manage their investments.
Transact Wrap is a platform that allows investors and financial advisors to manage their investments.

Your financial advisor will then keep an eye on your portfolio, evaluate how it’s doing, and rebalance your investments as necessary to keep your asset allocation strategy intact.

Your investment plan, asset allocation requirements, and trading preferences should all be reviewed before opening a wrap account.

A wrap account could be useful if you are a frequent trader or would like access to this type of trading method (unlimited trading) at no additional cost. However, the wrap account may not be useful if your strategy consists primarily of “buy and hold” transactions.

Keep in mind that there is an annual fee that is collected monthly in arrears depending on the average daily value of the assets managed during the prior month.

If the portfolio isn’t growing, you may be better off with a retail account, where the annual management fee can easily outweigh any commissions.

Think long and hard about your options before committing to a wrap account. Although wrap aren’t the best choice for everyone, they do provide several advantages that may not be available through other vehicles.

Do you need a wrap account?

Investing is a complex endeavor that calls for professional guidance. You could benefit from some professional guidance while developing your investing strategy and conducting routine portfolio evaluations.

The means by which advise is obtained and compensated for are equally crucial. You can place and track your investments without the assistance of a financial professional.

If you don’t have the time to invest on your own and would like to have a money manager take care of your assets, a wrap account, in which all of your brokerage account fees are “wrapped” into a single or flat fee, may be the best option for you.

All administrative, research, advisory, and management costs are included in the single quarterly or annual fee.

Wrap accounts come in two flavors: mutual fund and the more conventional stock and bond. A standard wrap account provides access to a wide variety of securities from which an investor can choose.

The most appealing aspect of conventional wraps is the opportunity to choose from multiple investment managers. Investors can find mutual funds that best fit their needs in a wrap account.

With the introduction of wraps, formerly only large institutions and the very wealthy had access to the services of professional portfolio managers.

The standard starting point for a classic wrap is $25,000. However, as they continue to expand and gain in popularity, the required initial deposits are gradually reduced. Minimum investments in mutual fund wraps might be as little as $2,000.

A further perk of using a wrap is that it prevents investors from churning, or trading too frequently. This is the practice by which a broker or money manager trades a client’s account more frequently than necessary in order to earn a higher commission.

You can never be charged more than the specified proportion (often 1-3%) of your account’s assets because the wrap account has a flat annual cost.

It is recommended you consult your personal financial advisor about the benefits and costs of using a wrap services platform before making any financial decisions.

What is Transact?

Transact became the first wrap service to go live in the UK in 2000, and has since used systems, technology, and in-depth understanding of the UK investment market throughout the years to give financial advisers a more effective and straightforward approach to manage their customers’ financial portfolios.

Transact helps financial advisors and, to a lesser extent, their retail clients manage and execute their investment portfolios. Clients will be able to control the tax efficiency of their investments through the use of the platform.

As a result, Transact as a sophisticated wrap service became one of the most popular platforms available on the market. As at 31 December 2022, Transact has over: 226,000 clients, 7,600 advisers, and £52.0 billion worth of funds under its direction.

Transact was a concept brought to life by 1999-founded Integrated Financial Arrangements Ltd (IFAL), which is a member of the IntegraFin Holdings plc group of businesses. As of January 2023, IntegraFin, a company with a listing on the London Stock Exchange, is a part of the FTSE 250 index.

Transact has been profitable every year since 2003, and the platform has shared its commitment to serving the UK market and only works through financial advisers.

The Professional Adviser Awards 2022 named Transact as the Best Platform for Advisers (AUM above £25bn) and the Best Large UK Platform for the thirteenth consecutive year, respectively.

Transact is consistently chosen by advisers as the top wrap platform in the UK. Additionally, the service received the Best Platform and Best Online Service awards at the Moneyfacts Life & Pensions Awards 2022.

The FinalytiQ Advised Platform Report has given Transact an “Excellent” financial performance rating for the past nine years to 2022.

How does Transact conducts its business?

The IntegraFin Group, which IFAL is a subsidiary, IHP is a publicly traded corporation on the London Stock Exchange that is not subject to any government oversight.

The company’s primary mission is to provide the necessary infrastructure for, and ancillary services for, the UK financial advisory and mutual client communities.

Together, IntegraFin and its subsidiaries (the IHP Group) offer the Transact service to financial advisors in the United Kingdom that allows them to make investments on behalf of their clients.

As an online wrap services platform, Transact Wrap is available to financial advisors primarily in the United Kingdom to make investments on behalf of their clients.
As an online wrap services platform, Transact Wrap is available to financial advisors primarily in the United Kingdom to make investments on behalf of their clients.

Transact makes it easier for retail clients, their financial advisors, and even the clients themselves to carry out and implement their investment portfolios.

Only clients who are introduced and advised by financial advisers who are authorised and regulated by the FCA can use the investing platform service, which works on an execution-only basis.

The Transact investment platform service is an execution-only venue that does not offer personalized guidance from its experts.

All assets kept on the platform (excluding those held by third party custodians) are Custodied by IFAL, which is also the SIPP operator, the ISA manager, and the supplier of the General Investment Account.

Except for fixed term deposits, which are managed on behalf of clients by Transact Trustees Limited, all assets held on the Transact platform are the nominee and legal owner of Transact Nominees Limited.

Investments are not a primary business for IFAL. Neither TNL, the nominee company, nor TTL, the trustee firm, guarantees the growth of their clients’ assets. Client funds are kept in a separate account from company funds.

According to Transact, its clients and advisors, workers, regulators, shareholders, suppliers, and community members are the six key groups of stakeholders it aspires to produce, preserve, and improve value for.

In order to achieve this goal, the company pledges to uphold its standing as a provider of excellent service at a reasonable price. This is accomplished by consistent improvement aimed at satisfying both existing and potential customers, as well as their advisors.

How is Transact performing in 2023?

In recent media coverage, Transact has stated that it is unconcerned by cheaper platforms entering the market since it believes that if interest rates rise and put pressure on charge bands, their costs will rise.

The difference between the most and least expensive platforms in the UK adviser market will get even more competitive, according to Luke Carrivick, director of investor relations at IntegraFin, the company that owns Transact.

According to Lang Cat statistics, Transact charges 0.31 percent on assets up to £100,000, which is less expensive than 16 of its rivals. However, it costs more than 11 of its other competitors combined.

When asked how Transact plans to compete with new entrants to the platform market like Seccl, which works on a 10bps margin, and FNZ deals understood to be as low as 5bps, Carrivick responded, “Obviously, interest rates are rising quite steeply.

“All the interest earned on client cash we pass fully on to the customer into their portfolio. Other platforms take either a proportion or all of the interest earned on client cash.

“In effect, that’s a price rise for the customer. So as interest rates go up, I think you’re probably going to see the charging band levels of some of our competitors either be more expensive than us, or that gap narrowing a bit.”

Transact’s chief executive, Jonathan Gunby, said interest on client cash represent a large amount of money. He added that most platforms have about 7 to 8 per cent in cash, and should the platform operator skim a portion of that, it can account for as much as half the platform’s profits.

In an article with FTAdviser, some long-time Transact consumers admitted to have switched clients to less expensive competitors this year. Gunby, though, was certain in his assertion that many services conceal their true pricing structures.

Transact’s yield on its £50bn funds under direction is around 25bps. Its cost base is around 13bps. Transact has already cut its platform fees twice this year.

On the other hand, Transact’s share price has fallen around 50 per cent over the past year.

“We reckon we’re pretty efficient,” said Gunby. “I don’t think there’s many people running a platform on 13bps.”

“In some ways, this is linked to the company’s share price. We’re in our thirteenth year of price reductions. We don’t guarantee it. We look at the financials each year and then make a decision,” said Gunby.

The platform is actively expanding its offering. In an article with FTAdviser, Transact announced that it would be partnering with BlackRock to offer a model portfolio service. This marks the first time the platform will feature its own investment proposition.

“What we’re not going to do is internationalise. And we have no ambitions to go direct-to-consumer,” said Gunby.

“We are sticking to our knitting. We think there’s loads of growth in the UK for many, many years. So we don’t want to be distracted by bright shining lights over there. We’re going to stick to what we do. But we will stretch the proposition.”

Should you use the Transact wrap service platform?

Many UK financial planners and advisors have recognize to Transact’s industry-leading, award-winning wrap service.

In general, it offers a wide variety of financial planning instruments and detailed reporting, in addition to a vast selection of investments and tax-efficient wrappers, to facilitate the management of portfolios in the most convenient and effective way possible.

A majority, or 71%, of 40 reviews on Trustpilot have given the service a five-star review, highlighting the company’s real-time transaction capabilities, online customer experience, and feature-rich functionalities.

However, some users point to lack of mobile site functionality, dated technology, and slow response times to be large drawbacks to using the service.

To sum up, we largely recommend the services of a personal financial planner familiar with your particular financial situation in lieu of generalized services such as Transact.

However, should you require the wrap services that Transact provides, it is a decent option. Below we will discuss what to look for in online investment platforms like Transact for you to make an informed decision.

What should you look for in an online investment services platform?

If you want to invest successfully, you need a brokerage service that fits your needs, goals, and learning style.

For novice investors in particular, finding the most suitable online stock broker might make the difference between a thrilling new source of income and discouraging failure.

There is no foolproof method to ensure profitable investments, but you can put yourself in the greatest position to succeed by choosing the online brokerage that is right for you.

Think about what features are most important to you in a trading platform before you start clicking on adverts for different brokers. Depending on your final goal(s) and where you are on the investment learning curve, the answer will vary slightly.

If you’re just getting started, you might put a premium on things like rudimentary educational materials, a thorough glossary, quick access to support agents, and the option to make sample trades before investing real money.

If you already have some experience investing, but you want to take it to the next level, you may benefit from access to more advanced educational materials and opinion-based resources written by experienced investors and analysts, in addition to a wide range of fundamental and technical data.

If you’re a seasoned trader on the hunt for a new brokerage, you know the importance of features like advanced charting and conditional order options for trading not just stocks but also derivatives, mutual funds, commodities, and fixed-income securities.

Think critically about your current investing situation and where you wish to go. Do you want to save for your retirement using an IRA or 401(k) and concentrate on investments that earn tax-free income passively?

Do you have an interest in day trading but no idea how to get started? Do you prefer the concept of fine-tuning and customizing your own portfolio, or would you rather hire a professional to make sure it’s done correctly?

There may be many more questions to answer as you progress along your chosen path and gain experience from which to draw new conclusions about yourself and your ultimate goals.

Do you plan on taking a more active role, making day or swing trades? Do you hope to one day give up your day job and focus solely on investing? Or are you looking for a handful of safe investments that require little to no attention from you on a day-to-day basis?

What factors should you consider in choosing a service?


One of the most important factors to consider when choosing an online investment platform is the fees associated with using the service.

These fees can include account maintenance fees, trading fees, and other charges. It’s important to carefully review the fee structure of each platform to ensure that it aligns with your investment goals and budget.

Do brokerage trading fees vary based on the amount of money on deposit or the number of trades per year? Some brokerages base trading commissions on the size of the client’s account, while others reward high-volume clients with lower commissions.

Keep in mind that your account balance and trading volume projections will determine the pricing that will actually apply to you.

Learn the costs of trading options, bonds, futures, and other instruments if you intend to diversify your portfolio beyond stock trading.

Mutual funds that let you purchase and sell without incurring fees are sometimes referred to as No Transaction Fee (NTF) funds. Investing in a mutual fund might involve a variety of fees, some of which may come as a surprise.

It is recommended you consult a personal financial planner that is familiar with your specific financial goals rather than rely on generalized services.
It is recommended you consult a personal financial planner that is familiar with your specific financial goals rather than rely on generalized services.

Read the fund’s prospectus carefully so you know exactly what you’re getting into before committing any money.

Does the brokerage provide any low-cost or no-cost trade options? Check what is available for the account level that would apply to you, as the amount of ‘bonus’ transactions you receive may depend on your account balance.

After a specific amount of trades, the commission fee may increase with some brokers. If this is the case, then the best clients are those that invest in a hands-off, buy-and-hold manner.

Make sure you know what stocks, ETFs, options, and fixed-income products are included in the discounted trades.

On the other hand, aggressive traders are rewarded by some brokerages with lower commissions after reaching a specific quarterly trading volume threshold.

How much do the broker’s advisory services cost, if any? If you’re not planning on handling your own portfolio management, you should pay particular attention to the costs charged by your advisor.

Investment options and experience

Different online investment platforms offer different investment options. Some platforms may specialize in stocks, while others may offer a wider range of investment options such as bonds, mutual funds, and exchange-traded funds (ETFs).

It’s important to choose a platform that offers the types of investments that align with your investment goals and risk tolerance.

The user interface of an online investment platform can greatly impact your overall experience using the service.

A platform with a clean and intuitive interface can make it easier to manage your investments and stay on top of market trends. Look for a platform with a user-friendly interface that is easy to navigate.

Another important factor to consider is the level of customer support offered by the platform.

If you have questions or concerns about your investments, it’s important to have access to knowledgeable customer support representatives who can help you navigate the platform and address any issues that may arise.

Security and reputation

Investing online requires you to provide sensitive personal and financial information. It’s important to choose a platform that prioritizes security and uses industry-standard encryption to protect your data.

Look for platforms that offer two-factor authentication and other security measures to keep your account safe.

Finally, it’s important to consider the reputation of the online investment platform you’re considering. Look for platforms with a strong track record of success and positive reviews from other investors. It’s also a good idea to research the company behind the platform to ensure that it is reputable and trustworthy.

Investing online can be a convenient and effective way to manage your portfolio, but it’s important to choose the right platform. By considering these key factors, you can select an online investment platform that meets your needs and helps you achieve your investment goals.

Benefits and drawbacks of online investment services

Online platforms offer a range of benefits that make them an attractive option for both new and experienced investors. Here are some reasons why investors should consider trying online brokers:

Lower Fees

One of the primary advantages of using an online broker is the lower fees compared to traditional brokers. Online brokers have lower overhead costs, which allows them to offer lower fees for trades and other services. This can result in significant savings for investors, especially those who trade frequently.


Online brokers offer unparalleled convenience for investors. With online brokers, you can manage your portfolio from anywhere with an internet connection. You can also access your account information and make trades at any time, without having to go through a broker or financial advisor.

This convenience allows investors to take more control over their investments and make decisions on their own terms.

Access to Research and Tools

Many online brokers offer a range of research and analytical tools that can help investors make informed investment decisions.

These tools can include market analysis, financial news, and real-time stock quotes. Online brokers also offer a range of educational resources, such as webinars and tutorials, to help investors learn more about investing and improve their skills.


Online brokers offer investors access to a wider range of investment options than traditional brokers. With online brokers, investors can trade stocks, bonds, mutual funds, ETFs, and other securities. This allows investors to diversify their portfolios and reduce their risk exposure.


Online brokers offer greater transparency than traditional brokers. With online brokers, investors can see real-time market data and track their portfolio performance. This transparency allows investors to make more informed decisions and stay on top of market trends.

Lower Minimum Investment Requirements

Many online brokers have lower minimum investment requirements than traditional brokers. This makes it easier for new investors to get started with investing and build their portfolios over time.

Meanwhile, there are several disadvantages of online brokers compared to personal financial advisors. Some of the main disadvantages include:

Lack of Personalized Advice

Online brokers typically do not provide personalized advice to investors. While they may offer educational resources and tools, they do not offer the same level of personalized advice that a personal financial advisor can provide.

Personal financial advisors can take into account an investor’s unique financial situation, risk tolerance, and investment goals when making recommendations.

Limited Human Interaction

Online brokers rely on technology to provide investment services, which means there is limited human interaction.

This can be a disadvantage for investors who prefer the guidance and support of a personal financial advisor. Personal financial advisors can provide emotional support and help investors navigate complex financial situations.

Potential for Errors

Online brokers rely on technology to execute trades and manage portfolios. While technology can be efficient, it is not infallible. There is a risk of errors or glitches that can result in losses for investors. Personal financial advisors can provide a level of oversight and help investors avoid costly mistakes.

Lack of Accountability

Online brokers may not be held to the same level of accountability as personal financial advisors. Personal financial advisors are held to a fiduciary standard, which means they are legally required to act in their clients’ best interests.

Online brokers may not be held to the same standard, which can put investors at risk.

In conclusion, while online brokers offer many benefits, there are also several disadvantages compared to personal financial advisors. Investors should carefully consider their investment goals and preferences before deciding which option is best for them.

Pained by financial indecision? Want to invest with Adam?

smile beige jacket 4 1024x604 1

Adam is an internationally recognised author on financial matters, with over 760.2 million answer views on Quora.com, a widely sold book on Amazon, and a contributor on Forbes.



Gain free access to Adam’s two expat books.

Gain free access to Adam’s two expat books.

Get more strategies every week on how to be more productive with your finances.